First, our tech will perform a diagnosis and remove all viruses and spyware. Please see the Diagnosis and Virus/Spyware Removal sections for more information. Our tech will then identify ways to enhance the performance of your computer. Performance optimization can be achieved by:

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  -Defragging the hard drive

• -Installing important updates

• -De-installing any unnecessary programs

• -Repairing any operating system problems

• -Updating or replacing hardware